Help -> Groups -> Summary
Starting Point: Logged into Manager with Access to Groups and navigated to "Manager -> Communication Tools -> Groups".
Groups play a key role in a number of our tools, and by adding People to various Groups you can control the impact various tools have on the Person. Below are some examples of how Groups can be used.
- You specify the Recipients of a Group Email by selecting the Group or Groups of People you want to receive your email.
- You can enable Chat for a Group so Members of that particular Group can view and post messages in that Chat.
- You can associate a Ticket with a particular Group so that Group Coordinators can view and interact with the Ticket.
Only Admins can create new Groups, but both Admins and Leaders can Manage Groups.
Applicable Manager Links:
