Help -> Outgoing Messages -> Email Sending Guidelines
Starting Point: Logged into Manager with Access to Outgoing Messages and navigated to "Manager -> Communication Tools -> Outgoing Messages".
Below are important guidelines for sending Group Emails using our Outgoing Messages tool. It is important that all Admins and Leaders with Access to Outgoing Messages or the People Database understand these guidelines.
- Make sure you have an accurate Church or Account Address on file in Admin Settings -> Account Info.
- Make sure the Email Subject of your Group Email accurately reflects the content of the email you are sending.
- Only specify a Person as Opted-In if you have their permission to send them emails and that they are expecting to receive the type of content you will be emailing them.
Failure to adhere to these guidelines by anyone on your Leadership Team may result in one or more of the following.
- It may negatively affect your email deliverability rate.
- It may result in us limiting or terminating your Ministry Inbox service.
- It may result in very severe legal consequences per the CAN-SPAM Act.
Applicable Manager Links:
